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If you do not have both your password and your code, you can’t log in.ĭo you play FIFA? If you do, you have to turn on Login Verification to access FIFA Ultimate Team (FUT). We use this code, along with your password, to check that it’s you when you try to access your account from a new or unrecognized device. We will also ask for one when you try to change your account info. We’ll ask you for a verification code when you try to log in to some EA games and services. If you lost your phone and you can’t access your email or backup codes, contact us and choose Manage my account and Can’t log in for help. Write your backup codes down and keep them in a safe place so you’ll always be able to log in when you need to.

Go to Backup Codes and click View to find them. You can view and renew these codes in your EA Account Security settings. If you lose your phone, the authenticator app fails, and you can’t access your email address, backup codes are the only way to sign into your EA Account from a new device. That way you know you’ll have enough time to put it in. If the timer on the code is about to run out, wait for a new code. Now when we ask you for a Login Verification code, you can open the app and enter the 6-digit code that appears.

Enter the code that the authenticator gives you.

Choose Manual entry to type in your EA Account’s email address and the Secret Key from your Settings.

Choose Scan barcode to scan the QR code from your Settings.

Choose how you want to set up the authenticator:.

Install the Google Authenticator app for Google Play or iPhone.

Choose your device from the pull-down menu.

Pick App Authenticator when you’re setting up Login Verification, then click Continue.

When you use the app authenticator, you’ll get a code from the Google Authenticator app whenever you need it.

Use that code to activate Login Verification for a new method.

Choose the new method you want to add to your account.

We’ll send a Login Verification code to either your email or phone number.

We may ask you to verify your account.

Under Login Verification, find Preferences.

Set up multiple methods for Login Verification Not getting the codes to your email address? Try resending your security code or setting up a secondary email address to send to.

Set up more than one method so you can have options each time you log in. We can send you codes by email, text, call, or the app authenticator. Tip: Keep your email address up to date so you can always get your codes to log in. Use that code to activate Login Verification, and you’ll be all set.

We’ll send you a code via the method you choose right away.

Under Login Verification, click Turn On.

Go to your EA Account Security settings.

We’ll send you a code to make sure it’s you when a new device tries to log in to your EA Account on some EA services. EA Login Verification helps to keep your account safe.